Quality Progress - March 2008

Quality Progress - March 2008

A Framework for Business Ethics

Profit maximization is, of course, the main and foremost objective for any commercial organization. Most modern organizations realize that to survive in today’s competitive arena, customers have to be satisfied....

A Gold Medal Solution

Additionally, the production team's performance wasn't meeting its organizational goals—including quality, timeliness, efficiency and cycle time—for continuous improvement. Internal stakeholders included those from in-plant manufacturing, safety, and prod...

The Remedy for a Data Dilemma

In 1994, Bellin Health volunteered for a pilot assessment managed jointly by the Baldrige National Quality Program and the Joint Commission. This assessment helped Bellin focus on developing an integrated measurement system....

Strong Foundation, Solid Future

In the wake of the scandals five years ago that shook consumer confidence in business leaders and the economy, I co-wrote an article about the resurgence of social responsibility on the corporate landscape and increased public awareness on the topic....

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